Protect yourself

ABOUT US

Overview

Background

Our Service Approach

Corporate Social Investment

Wealth & Legacy Management

Awards and accolades

BANK

RMB Private Bank Fusion™ Account

Current Account

Credit Card

Revolving Facility

eWallet

Savings and Investments

Business Accounts

Foreign Exchange

Ways to Bank

Pricing

Global Account

LEND

Residential Property Finance

Commercial Property Finance

Securities Based Lending

Preferential Shares Funding

Lending Rate

Personal Solar Loan

INVEST

Wealth Management

Portfolio Management Services

Stockbroking

Global Solutions

Cash Deposits

Tax-Free Savings

Retirement Solutions

PROTECT

Protect

Fiduciary

Trusts

Wills

Estates

Reporting a death

REWARDS

SLOW & Bidvest Premier lounge

eBucks Rewards

NEWS & INSIGHTS

Events

News & Insights

Lifestyle News

Unlocking Wealth

VERIFICATION & CALCULATORS

Verify Payments

Forgot password or username?

Upload Documents

Verify Statements

Verify Account Confirmation/Visa Application Letters

Software Downloads

iContract

Bond Market Calculator

Budget Calculator

Credit Card Budget Calculator

CONTACT US

Service Suite

Our Offices

Emergency contact number

Compliments and complaints

Let us call you back

LEGAL

Legal Requirements

Terms and Conditions

Account Closure Guide

Incorrect username/password

Enter the correct login details.
Your profile will be blocked after three failed attempts.

If you have forgotten or would like to reset your username/password, select 'Forgot password'.

Username
Password

FORGOT PASSWORD

Credit Card Fraud

Fraud documents:

Fraud Claim Credit Card - 149 KB]

Contact Us

Credit Card Fraud: 087 575 9444

RMB Private Bank Credit Card Cancellations (lost and stolen) Call Centre: 087 575 9411

Visa Global Customer Care Assistance Number: 0861 490 100

Cheque and Debit Card Fraud

Fraud documents:

Fraud Claim Cheque Debit Card - 645 KB]

Contact Us

Debit Card Fraud Call Centre: 087 575 9444

RMB Private Bank Card Cancellations (lost and stolen) Call Centre: 087 575 9411

Visa Global Customer Care Assistance Number: 0861 490 100

You can cancel your Debit Card at any FNB ATM by simply entering your ID number and the PIN number of the last debit card used

PROTECT YOURSELF

Regularly change your password

Your username and password are your key to your banking accounts. If you use the same username and password on other sites such as shopping sites or social media sites, you could potentially place your banking access at risk.

How to protect yourself

HOW TO PROTECT YOURSELF

KEEP YOUR LOGIN DETAILS UNIQUE

SAFEGUARD YOUR PROFILE AND ACCOUNTS

We recommend you select a unique login combination for your Online Banking profile

UPDATE YOUR LOGIN DETAILS

Simply visit our website, select 'Forgot Username or Password' and follow the prompts under 'Reset Access Details'

RMB Private Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).

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