Incorrect username/password



Enter the correct login details.
Your profile will be blocked after three failed attempts.


If you have forgotten or would like to reset your username/password, select 'Forgot password'.



Username

Password

FORGOT PASSWORD
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REPORT INCIDENT

Fraud documents

Fraud Claim Credit Card - 149 KB]

Contact Us

Credit Card Fraud: 087 575 9444

RMB Private Bank Credit Card Cancellations (lost and stolen) Call Centre: 087 575 9411

Visa Global Customer Care Assistance Number: 0861 490 100

Cheque and Debit Card Fraud

Fraud documents:

Fraud Claim Cheque Debit Card - 645 KB]

Contact Us

Debit Card Fraud Call Centre: 087 575 9444

RMB Private Bank Card Cancellations (lost and stolen) Call Centre: 087 575 9411

Visa Global Customer Care Assistance Number: 0861 490 100

You can cancel your Debit Card at any FNB ATM by simply entering your ID number and the PIN number of the last debit card used

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REPORT INCIDENT

MANAGE TRANSACTIONS

Identify any unauthorised transactions and helps you to manage the funds on your accounts

COMPLETE CONTROL

You decide when and how you want to receive messages about money going in and out of your account

DECLINE INCONTACT

Decline messages advises customers of why their transactions are declined

NOTIFICATIONS


Stay in touch with your finances with inContact (SMS and email) and authorise payments with OTPs.

INCONTACT SMS AND EMAIL


Stay inContact

MANAGE TRANSACTIONS

Identify any unauthorised transactions and helps you to manage the funds on your accounts

ONE TIME PIN (OTP)


Personal and unique

A One Time PIN (OTP) is a series of unique numbers sent via SMS or email to you to be entered when you do certain transactions on your account.